2 thoughts on “Help Desk

  • Microsoft
    Reminder: Skype for Business Online retires July 31, 2021

    Originally announced in MC219641 (July ’20), as Microsoft Teams has become the core communications client for Microsoft 365, this is a reminder the Skype for Business Online service will retire July 31, 2021. At that point, access to the service will end.

    Please note:

  • Neither the Skype consumer service nor Skype for Business Server products are affected by the retirement of the Skype for Business Online service. Current Skype for Business Online customers will experience no change in service up to the retirement date.
  • Support for the integration of third-party party Audio Conferencing Providers (ACP) into Skype for Business Online will end along with the Skype for Business Online service on July 31, 2021.
  • How this will affect your organization

  • While your organization will no longer be able to use Skype for Business Online once the service retires, July 31, 2021, you may continue to use Microsoft Teams as part of your existing licensing agreement.
  • What you need to do to prepare

  • We encourage customers using Skype for Business Online to plan and begin the upgrade to Teams today. To help, Microsoft offers comprehensive transition resources including a proven upgrade framework, guidance for technical and organizational readiness, free upgrade planning workshops, and FastTrack onboarding assistance for eligible subscriptions.
  • Date : 22 November 2019


    That new Windows 10 update could be packed with ransomware.

    Users have been warned not to download a fake Windows 10 update which is actually packed with malware.
    Security researchers from Trustwave’s SpiderLabs have uncovered a new malicious campaign that spoofs an urgent update email from Microsoft to infect user’s systems with the Cyborg ransomware.

    Targeted users first receive an email with either the subject line ‘Install Latest Microsoft Windows Update now!’ or ‘Critical Microsoft Windows Update!’ which is already suspicious as Microsoft pushes Windows updates through its operating system and never through emails.

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